Privacy Policy
Effective Date: 01-12-2024
This privacy policy describes how ThisBull collects, uses, stores and protects your personal information when you access or use the ThisBull website and mobile application (collectively, the “Platform”).
By using our Platform, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
- Name, mobile number, email address and login details.
- Delivery addresses and contact information.
- Order details and transaction history.
- Device, browser and basic usage information when you use the Platform.
2. How We Use Your Information
- To create and manage your ThisBull account.
- To process orders, deliveries, returns and refunds.
- To communicate with you regarding your orders and support requests.
- To improve our products, services and user experience.
- To comply with legal and regulatory requirements.
3. Sale of Products
All products available on the Platform are sold and fulfilled directly by ThisBull. Your personal information is used only for the purpose of fulfilling your orders and providing customer support.
4. Payment Information
Payments made on the Platform are processed through third-party payment gateway providers. ThisBull does not store your debit card, credit card or banking credentials.
5. Sharing of Information
We do not sell your personal information. We may share your information only with trusted service providers such as logistics partners, payment gateways and technology service providers strictly for operating the Platform and fulfilling your orders.
We may also disclose your information if required by law, regulation or legal process.
6. Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or alteration.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
8. Your Rights
- You may review or update your personal information through your account.
- You may request deletion of your account and personal data, subject to legal requirements.
- You may contact us to access or correct your personal information.
9. Cookies and Tracking
We may use cookies and similar technologies to enhance your experience, analyse usage and improve our services. You may control cookies through your browser settings.
10. Third-Party Links
Our Platform may contain links to third-party websites or services. ThisBull is not responsible for the privacy practices of such third parties.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the Platform after any changes means you accept the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: support@thisbull.com
Address:
NO. 51, innov8 Mantri Commercio Tower A,
Deverabisanahalli, Bengaluru,
Karnataka – 560103